Resource library

Discover how VividCharts can accelerate your business

Explore our free resources and learn how to boost your team's data-driven decision making — case studies and on-demand webinars.

Webinar

How AI is Reshaping Enterprise Reporting in ServiceNow

Learn how AI agents standardize reports, generate summaries, surface highlights, and explain data anomalies directly inside ServiceNow.

Watch On-demand · 58 min
Case Study

Transforming Executive Reporting with ServiceNow SPM

A healthcare organization cut 100+ hours a month and reached 100% ServiceNow adoption by standardizing SPM and automating executive reporting.

100+ hours saved / month
Read case study Healthcare · SPM
Webinar

ServiceNow Reporting as a Service

How to treat reporting and data as a service — implementation models, the Platform Analytics transition, and building a reporting strategy that scales.

Watch On-demand · Webinar
Webinar

Tailored Calculations, Better Workflows: Unlocking VividFunctions for ServiceNow

How VividFunctions let you build custom calculations in ServiceNow — from bespoke KPIs to creative use cases — with practical workflow examples.

Watch On-demand · Webinar
Webinar

November VUG — Customer Use Cases for Automated Reporting

A quarterly Virtual User Group with live demos of SteerCo Decks, AskHR trend reports, cross-table aggregation, and a roadmap preview.

Watch On-demand · Virtual User Group
Webinar

ServiceNow Reporting Build Workshop

A hands-on workshop on building ServiceNow reports — choosing data sources and chart types, mastering SLA metrics, and live ITSM/SPM builds.

Watch On-demand · Workshop
Case Study

How CDW Saved $2.6 Million Annually by Automating Client-Facing Reports with VividCharts

CDW saved $2.6M a year by automating 60+ visualizations — 20,000 hours of manual reporting — directly in ServiceNow.

$2.6M saved / year
Read case study Fortune 500 · Operational reporting
Case Study

How a Leading Financial Institution Enhanced Compliance Reporting with VividCharts Automation

A major U.S. financial institution cut manual compliance work by 50%+ and scaled real-time reporting to thousands of employees.

50%+ less manual work
Read case study Financial services · Compliance
Case Study

How GlideFast Transformed Client-facing ServiceNow Reporting with VividCharts

GlideFast automated 6,000+ client status reports a year and cut report creation from hours to minutes — with zero custom code.

6,000+ reports / year automated
Read case study ServiceNow partner · Operational reporting
Webinar

Creating a Better User Experience for ITSM Stakeholders via Automated ServiceNow Reporting

How Truist replaced manual Excel reporting with automated VividCharts reporting in ServiceNow — distributing insight to thousands and improving compliance and data integrity.

Watch On-demand · Webinar
Webinar

Polished, Automated Executive-ready Reporting, Directly in ServiceNow

How to build automated, executive-ready steering committee decks in ServiceNow — with cohesive storytelling, real-time data, and a move away from manual PowerPoint and Excel.

Watch On-demand · Webinar
Webinar

Ready or Not – You're Headed to the ServiceNow Platform Analytics Experience

An overview of ServiceNow's migration to the Platform Analytics Experience — why current reporting workflows can break, who needs training, and why to start preparing now.

Watch On-demand · Webinar
Webinar

Webinar | VividSheets Bridge

A walkthrough of three customer-driven applications of the VividSheets API — financial write-backs, cumulative time-series reporting, and scripted KPI staging — all inside ServiceNow.

Watch On-demand · Webinar
Webinar

Webinar | MSP Customer Study | Chorus

Representatives from Chorus share how they used VividCharts to move off manual reporting — covering the challenges they faced, branding and customization in ServiceNow, and real dashboard examples.

Watch On-demand · Webinar
Webinar

VividSheets Deep Dive

A deep dive into VividSheets — a spreadsheet-like interface for ServiceNow data that handles multi-table aggregation and custom calculations without code, then feeds VividCharts for visualization.

Watch On-demand · Webinar
Webinar

Best-in-class Client Reporting for ServiceNow MSPs

How VividCharts helps ServiceNow MSPs deliver automated, scalable, and visually stunning client reports — covering templates, secure integration, and multiple delivery methods.

Watch On-demand · Webinar
Webinar

ITSM Reporting at Scale - A ServiceNow Reporting Workshop

How VividCharts optimizes ITSM reporting in ServiceNow — aligning reports with the business model across real-time, periodic, and ad hoc cadences for greater efficiency and stakeholder engagement.

Watch On-demand · Webinar
Webinar

KPI Reporting Recipes for ITSM and SPM

Co-founder Rob Walsh teaches how to transform raw ServiceNow data into insightful visual reports — building ITSM and SPM KPI reports, automating them, and visualizing results through scorecards and charts.

Watch On-demand · Webinar
Webinar

Real-Time | Process | CDW Customer Story

Discover how CDW automates business reviews with VividCharts — transforming a manual process and improving both efficiency and customer satisfaction.

Watch On-demand · Webinar
Webinar

Real-Time | Process | GlideFast Visualizing Success

Discover how GlideFast Consulting revolutionized its reporting process with VividCharts — deploying branded, standardized templates to scale client reporting and improve satisfaction.

Watch On-demand · Webinar
Webinar

Real-Time | Process | Reporting That Matters

Robert Fedoruk on moving ServiceNow reporting from reactive to proactive — covering the four purposes of reporting and the operator, analyst, and stakeholder personas.

Watch On-demand · Webinar
Webinar

Real-Time | Process | Signet Customer Story

Stacey Rosen of Signet Jewelers shares how the company replaced inconsistent, time-consuming status reports with customized VividCharts templates integrated into ServiceNow.

Watch On-demand · Webinar
Webinar

Real-Time | Process | Teradata Customer Story

Learn how Teradata's PMO leverages VividCharts for streamlined, impactful reporting within ServiceNow — automating manual processes and keeping stakeholders informed with branded templates.

Watch On-demand · Webinar
Webinar

Real-Time | Strategic | AOR Origin Story

VividCharts co-founders on Automated Operational Reporting (AOR) — automating the critical reports stakeholders need directly in ServiceNow and how AOR differs from analytics.

Watch On-demand · Webinar
Webinar

Real-Time | Strategic | Guiding Principles for Better Data Visual Storytelling

A structured, five-step approach to data visualization in ServiceNow — from identifying the audience to styling the display — that turns raw data into actionable insight.

Watch On-demand · Webinar
Webinar

Real-Time | Strategic | Process Mining

A look at how process mining in ServiceNow automates workflow analysis and surfaces bottlenecks across the detect, analyze, improve, and monitor phases.

Watch On-demand · Webinar
Webinar

Real-Time | Strategic | VividCharts vs. PPT

How VividCharts stacks up against PowerPoint across design, real-time data management, and delivery — including one-click export and automated distribution.

Watch On-demand · Webinar
Webinar

Real-Time | Technical | Data-Design-Delivery, Nailing Data, Design, and Delivery with VividCharts

A hands-on, technical session on building automated operational reports in ServiceNow using VividCharts' drag-and-drop editor, organized around the "3 D's" of Data, Design, and Delivery.

Watch On-demand · Webinar
Webinar

Real-Time | Technical | Platform Analytics

A technical tour of ServiceNow's new Platform Analytics Experience — a unified, user-friendly interface with data source agnosticism, consistent configuration, and automated insights.

Watch On-demand · Webinar
Webinar

AOR Build Workshop

VividCharts' build workshop on developing automated operational reports in ServiceNow — covering advanced dashboards, automated slide decks, and scaled report generation.

Watch On-demand · Webinar
Webinar

Optimize Your ServiceNow Data Architecture with AOR

A look at how automating operational reporting (AOR) transforms data operations in ServiceNow — improving adoption, transparency, and the speed of strategic planning.

Watch On-demand · Webinar
Webinar

Automated Operational Reporting Workshop

An introductory workshop on VividCharts' automated operational reporting inside ServiceNow — distributing live reports via PowerPoint, PDF, or ServiceNow while keeping data secure.

Watch On-demand · Webinar
Webinar

Support Agile Business Planning w/ Streamlined ITSM Reporting

How automating ITSM reporting in ServiceNow supports agile business planning — with real-time dashboards, automated slide decks, and role-based report customization.

Watch On-demand · Webinar
Webinar

Change Management App Early Access

An early-access preview of VividCharts' Change Management Hub — serving requesters, change teams, and functional leadership with automated, real-time change reporting in ServiceNow.

Watch On-demand · Webinar
Webinar

Signet - The Keys to Project Status Alignment

How Signet Jewelers' IT PMO standardized project status reporting with VividCharts and drove adoption through early consensus building and comprehensive training.

Watch On-demand · Webinar
Webinar

Healthcare Industry PMO Levels Up ServiceNow Reporting

How the Product Management team at Novant Health transitioned from project-based to product-based management and returned 270+ hours per month with VividCharts.

Watch On-demand · Webinar
Case Study

PMO Operations Utilize Streamlined ServiceNow Reporting

A financial-services PMO reclaimed 60 hours a month by replacing manual Monthly Project Review decks with real-time VividCharts Narratives.

60 hours saved / month
Read case study Financial services · PMO
Webinar

How to Win at Now Intelligence with Raymond James

Key concepts for driving adoption and ROI from Now Intelligence — Virtual Agent, AI, and Machine Learning — already included in your ServiceNow ITSM Pro license.

Watch On-demand · Webinar
Case Study

Automating MSP ServiceNow Business Reports

A leading MSP automated its Quarterly Business Review reporting with VividCharts, cutting report build time by 90% — from a full-time job to 2–3 days.

90% faster reporting
Read case study Managed services · ITSM
Case Study

Hidden Costs of Manual ServiceNow Reporting

We surveyed ServiceNow teams on the true cost of manual reporting. The results are eye-opening — and nearly every ServiceNow customer is affected.

Read the survey Research · ServiceNow reporting
Case Study

How CBTS Increased Self-Service Portal Adoption with VividCharts

CBTS embedded VividCharts in its customer-facing Service Portal and saw a 120% increase in self-service adoption in the first three months.

120% self-service adoption
Read case study Managed services · ITSM
Webinar

Building a Reporting Program that Matters (VividCharts VUG 2021-Q1)

Mitch Stutler explains how to develop a meaningful reporting program with VividCharts in ServiceNow — understanding outcomes, categorizing reports, and tailoring them to roles.

Watch On-demand · Webinar
Webinar

Customer Showcase - Getting Great Vendor Reporting (VividCharts VUG 2021-Q1)

Kathy Steinerth shares how Retail Business Services implemented VividCharts for vendor reporting, transforming workflows and improving stakeholder communication.

Watch On-demand · Webinar
Webinar

Deploying quick VividCharts dashboards for temporary ServiceNow use cases at Intuit

The Intuit team demonstrates how VividCharts enables rapid dashboard deployment for temporary ServiceNow needs, replacing static spreadsheets with live views.

Watch On-demand · Webinar
Webinar

How has VividCharts Expanded ServiceNow Reporting at Intuit

The Intuit team shares how VividCharts expanded their reporting capabilities within ServiceNow, improving data visualization and adoption across teams.

Watch On-demand · Webinar
Webinar

How Intuit uses Performance Analytics and VividCharts together on ServiceNow

The Intuit team explains how Performance Analytics lays the data foundation while VividCharts handles the presentation and accessibility layer on ServiceNow.

Watch On-demand · Webinar
Webinar

How Intuit Uses VividCharts for Reporting Innovation

The Intuit team discusses how VividCharts reshaped their reporting processes, addressing key pain points and providing public dashboard views.

Watch On-demand · Webinar
Webinar

How Intuit uses VividCharts to Automate DevOps Reviews on ServiceNow

The Intuit team explains how VividCharts automates their DevOps reviews, reducing the time and effort required for quarterly leadership meetings.

Watch On-demand · Webinar
Webinar

Perfecting PMO Operations with VividCharts: The Western & Southern Success Story

How VividCharts transformed Western & Southern's project status reporting — moving from manual reporting to automated data visualization within ServiceNow.

Watch On-demand · Webinar
Webinar

ServiceNow Reporting Before & After VividCharts at Intuit

The Intuit team shares how VividCharts helped them move away from manual reporting and static data exports toward a more dynamic and user-friendly reporting environment.

Watch On-demand · Webinar
Webinar

Setting the Gold Standard for Global Project Status Reporting in ServiceNow

How Jabil's IT PMO implemented VividCharts to enhance project status reporting and establish best practices for automated reporting in ServiceNow.

Watch On-demand · Webinar
Webinar

SPM Reporting - Portfolio & Program Reporting

How VividCharts enhances ServiceNow SPM reporting at the program and portfolio level — easing data aggregation, clarifying resource alignment, and standardizing steering committee decks.

Watch On-demand · Webinar
Webinar

SPM Reporting - Demand Review

How VividCharts enhances demand workflows and reporting on ServiceNow — streamlining requests, automating live reporting, and tailoring templates to portfolio and demand managers.

Watch On-demand · Webinar
Webinar

Unexpected Outcomes of Great ServiceNow SPM Reporting

Part one of a three-part series in which Rob Walsh explores the unexpected outcomes of strong ServiceNow SPM reporting, starting with project status workflows.

Watch On-demand · Webinar
Webinar

Using VividCharts as a "Dashboard of ServiceNow Dashboards" at Intuit

The Intuit team discusses how they used VividCharts to establish a centralized reporting hub within ServiceNow, unifying scattered dashboards into a single interface.

Watch On-demand · Webinar
Webinar

VividCharts Chart API Preview (VividCharts VUG 2021-Q1)

Mitch Stutler previews the VividCharts Chart API, designed to help ServiceNow developers and administrators create custom data visualizations efficiently.

Watch On-demand · Webinar

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