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Convene

Where decisions get made and get done.

The AI-powered meeting workspace for ServiceNow teams. Frame the data, gather the team, capture the decision, get it done.

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Convene · portfolio steering committee workspace
The Convene workspace for a Q3 Portfolio Steering Committee: owned action items with due dates and status, a timestamped log of the decisions made, and the attendee list, all in one meeting workspace.
Live webinar · September 16

See Convene in action — a live demo of the full decision arc, plus Q&A.

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Why we built it

VividCharts has always been about creating alignment.

A team aligned on what has happened, and on what must happen next.

  1. What we've owned

    The scorecard.

    Historically we've owned one important part of that alignment: standardizing and automating the scorecard, typically delivered as a presentation. Everyone walks in reading the same numbers.

  2. What was missing

    Alignment takes more than the scorecard.

    The scorecard gets the room looking at the same picture. It doesn't organize the gathering, hold on to what the room actually decided, or make sure the work gets done.

  3. What Convene adds

    The gathering itself.

    Convene extends VividCharts into the meeting: organize the preparation, serve up the data and the decisions, capture the decisions made, and queue the actual work in ServiceNow.

From report to done, without leaving ServiceNow.

One workspace for the whole decision.

  1. Step 1

    Frame the data.

    The meeting starts already framed. Your VividCharts report and prep are attached to the workspace before anyone joins, so the team debates priorities, not whose numbers are right.

  2. Step 2

    Gather the team.

    The right people, the right context, one place. Stakeholders, agenda, and pre-meeting tasks live in the workspace, so no one shows up cold.

  3. Step 3

    Capture the decision.

    The decision survives the meeting. Convene reads the transcript and surfaces the decisions and action items as a structured, owned record, staged for you to confirm. Not a paragraph of notes no one re-reads.

  4. Step 4

    Get it done.

    Every decision becomes real work in your system of record. Accept a staged task and it becomes a native ServiceNow record in the right module, governed by your existing ACLs. Follow-through is tracked, not chased.

Built for the meetings you can't afford to lose.

Portfolio / leadership review

Run the review. Produce the work.

You already run the monthly portfolio review. Convene makes sure it produces accountable work, not just notes. Walk in with the VividCharts report already framed, capture what leadership decides, and watch every decision become tracked ServiceNow work, governed by your existing ACLs. Next month opens with progress, not "any update on what we decided last time?"

Q3 portfolio steering committee
A Convene portfolio review workspace: four action items with owner, due date and status; a timestamped decisions log recording what was approved and deferred; a shared documents library; the attendee list; and a prep-task checklist.
CAB / change advisory board

Every change decision, captured and traceable.

Change governance lives or dies on the audit trail. Convene captures every change decision as a governed, in-platform record, tied to the change and the tasks generated when it's approved, all inside ServiceNow and governed by your ACLs. No reconciling a consumer recorder against your platform of record. Prove the decision was made deliberately, by the right people, and executed.

Change advisory board · weekly CAB
A Convene weekly CAB workspace: a queue of fourteen ServiceNow change records up for review, the selected change opened with submitter, implementation window and rollback detail, a link out to the VividCharts report, approve, reject and modify controls, the decisions logged today, and a blackout and freeze calendar.

The report feeds the meeting. The meeting produces the decision.

VividCharts frames what happened. Convene captures what you decide to do about it, and makes sure it gets done. The report feeds the meeting, the meeting produces the decision, and the decision becomes the work your next report measures. One closed loop, one platform, no export.

VividCharts is the agreed scorecard. Convene is the decision layer. Decision is the connective tissue.

Already using VividCharts? Convene picks up where your report leaves off.

Stop recording meetings. Start finishing them.

Convene is a scoped application inside your own ServiceNow instance, with guided onboarding for your team.

A summary is a record of the conversation. Convene is a record of the decision.

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Talk to us

Learn more about Convene

Convene runs in your own ServiceNow instance, with guided onboarding for your team. Tell us about the meeting you want to fix and we'll be in touch.