The hidden problem
The costs of manually reporting on ServiceNow data are huge — yet nearly every ServiceNow customer is doing it. Most of that cost is invisible: hours lost to exporting, reformatting, and rebuilding the same reports, plus the errors and delays that come with manual work.
What the survey explored
To put numbers behind the problem, VividCharts surveyed ServiceNow teams about how they report today and what it costs them in time, accuracy, and opportunity.
- How much time teams spend building reports by hand
- Where manual reporting introduces errors and risk
- The opportunity cost of skilled people stuck doing repetitive work
See the full findings
The complete survey report breaks down the real cost of manual ServiceNow reporting and what teams can reclaim by automating it. Download the full report below to see the numbers.