Webinar On-demand October 12, 2023

Real-Time | Process | Signet Customer Story

How Signet Jewelers standardized project reporting in ServiceNow with custom VividCharts templates.

Recording
Full session recordingSignet Customer Story · Real-Time | Process
0:00 /
About this session

Stacey Rosen of Signet Jewelers shares how the organization implemented VividCharts to enhance project reporting. The company initially faced challenges with inconsistent and time-consuming status reports across teams, and ServiceNow's standard features alone proved insufficient.

Partnering with VividCharts, Signet created customized reporting templates that integrated seamlessly within ServiceNow. The solution reduced manual report creation time, improved compliance, and streamlined the process. Stacey also emphasizes the importance of continuous user training and feedback to ensure effective adoption.

What you'll learn
01

Why Signet's inconsistent, time-consuming status reports needed a new approach.

02

Building customized reporting templates that integrate seamlessly within ServiceNow.

03

Reducing manual report creation time while improving compliance.

04

The importance of continuous user training and feedback for effective adoption.

Featured panel
Stacey Rosen
PMO Lead
Signet Jewelers
Pedro Soto
Senior Manager
Westbury Analytics
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