About VividCharts

Reporting is the 20th thing on your list.
It's the only thing on ours.

VividCharts builds executive-grade reporting that lives inside ServiceNow. No exports, no screenshots, no PowerPoint nights — just live data turned into board-ready reports, automatically, every cycle.

We're a focused team of ServiceNow practitioners, designers, and engineers who believe the people closest to the work shouldn't spend their week rebuilding the same deck by hand.

Five members of the VividCharts team standing together at their event booth — Some of the VividCharts team at the Knowledge 2026 booth.

Founded2018

HeadquartersLexington, KY

FocusServiceNow reporting and data

PartnerServiceNow

Our story

Built by reporters, for reporters

Mitch got his start in ServiceNow consulting and development in 2011, working with Fruition Partners, Cloud Sherpas, and then Accenture. Along the way, he frequently spent time on customers' behalf building bespoke reports and presentations to match what those customers needed and expected from their ServiceNow data.

Mitch and Rob got together and decided to start building — so reporting could become a flexible force multiplier instead of a repeated chore. The result runs where the work already lives: natively inside ServiceNow, tied to live records, true-to-form on export. No data ever leaves the instance.

"Reporting is front and center to a well-run and well-aligned team. But we believe building reports shouldn't be anywhere on your todo list." — Mitch Stutler, Co-Founder & CEO

Today, VividCharts is trusted by ServiceNow teams to automate the reports their executives rely on — and backed by a services team that builds reporting as a practice, not a side project.

100%

Of your data stays in ServiceNow

Report lag time after the month closes

Time spent building reports

How we work

What we believe

A few principles that shape every decision — from the product to the way we work alongside your team.

A partner, not an app

We take as much off your plate as you need us to — from the first build to every cycle after. You're not on your own with a tool.

Reporting is all we do

We're not a platform with a reporting bolt-on. Reporting is the whole job — so we sweat the details others skip.

Your data stays yours

Everything renders inside your instance. We inherit the security and governance you've already built — nothing to export, nothing extra to defend.

Reporting is a discipline

Consistent, trustworthy reporting is a practice — and we make it simple to build that discipline into your org.

Partnership

A ServiceNow partner, by design

VividCharts is built natively on the ServiceNow Platform and distributed through the ServiceNow Store. We're not adjacent to ServiceNow — we live inside it.

Installs inside your instanceOne-click from the ServiceNow Store. Nothing leaves your environment.

Inherits your ACLs & rolesReporting respects the exact permissions you've already configured.

Tied to live recordsReports refresh against real data — no stale exports, no manual rebuilds.

Trusted by ServiceNow teams

The founders

The people behind the reports

Two ServiceNow practitioners who got tired of rebuilding reports by hand — so they started VividCharts.

Mitch Stutler

Co-Founder & CEO

A ServiceNow practitioner since 2011, Mitch spent years building bespoke reports and presentations on customers' behalf — the experience that became VividCharts.

Rob Walsh

Co-Founder & Head of Account Management

Rob brings a track record of helping clients get the outcomes they actually need. He keeps the focus on what each customer is trying to accomplish.

Get started

See your ServiceNow data become proof of impact

In a focused walkthrough we'll look at how your team reports today and show how VividCharts automates it — directly in your instance.

Book a Demo Explore a live instance

Reporting is the 20th thing on your list.It's the only thing on ours.