Webinar On-demand March 28, 2023

Support Agile Business Planning w/ Streamlined ITSM Reporting

Automate ITSM reporting in ServiceNow to power faster, more agile business planning.

Recording
Full session recordingStreamlined ITSM Reporting · with co-founder Rob Walsh
0:00 /
About this session

In this session, Rob Walsh demonstrates how organizations can automate ITSM reporting in ServiceNow to enhance their business planning capabilities. The webinar covers automating essential reports, user-friendly customization interfaces, and visualization tools — all within the platform.

Key features include real-time operational dashboards, automated slide decks for data storytelling, and the ability to customize reports for different user roles. The session also addresses the challenges of manual report generation and data extraction, showcasing professional report formatting suited to executive reviews.

What you'll learn
01

How to automate ITSM reporting in ServiceNow to support better business planning.

02

Building real-time operational dashboards and automated slide decks for data storytelling.

03

Customizing reports for different user roles with a user-friendly interface.

04

Overcoming manual report generation with professional formatting for executive reviews.

Featured panel
Rob Walsh
Co-Founder
VividCharts
Mitch Stutler
Co-Founder
VividCharts
Pedro Soto
Senior Manager
Westbury Analytics
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