Case studies

See how teams ship reporting with VividCharts

Real-world results from teams that automated their ServiceNow reporting with VividCharts.

Case Study

Transforming Executive Reporting with ServiceNow SPM

A healthcare organization cut 100+ hours a month and reached 100% ServiceNow adoption by standardizing SPM and automating executive reporting.

100+ hours saved / month
Read case study Healthcare · SPM
Case Study

How CDW Saved $2.6 Million Annually by Automating Client-Facing Reports with VividCharts

CDW saved $2.6M a year by automating 60+ visualizations — 20,000 hours of manual reporting — directly in ServiceNow.

$2.6M saved / year
Read case study Fortune 500 · Operational reporting
Case Study

How a Leading Financial Institution Enhanced Compliance Reporting with VividCharts Automation

A major U.S. financial institution cut manual compliance work by 50%+ and scaled real-time reporting to thousands of employees.

50%+ less manual work
Read case study Financial services · Compliance
Case Study

How GlideFast Transformed Client-facing ServiceNow Reporting with VividCharts

GlideFast automated 6,000+ client status reports a year and cut report creation from hours to minutes — with zero custom code.

6,000+ reports / year automated
Read case study ServiceNow partner · Operational reporting
Case Study

PMO Operations Utilize Streamlined ServiceNow Reporting

A financial-services PMO reclaimed 60 hours a month by replacing manual Monthly Project Review decks with real-time VividCharts Narratives.

60 hours saved / month
Read case study Financial services · PMO
Case Study

Automating MSP ServiceNow Business Reports

A leading MSP automated its Quarterly Business Review reporting with VividCharts, cutting report build time by 90% — from a full-time job to 2–3 days.

90% faster reporting
Read case study Managed services · ITSM
Case Study

Hidden Costs of Manual ServiceNow Reporting

We surveyed ServiceNow teams on the true cost of manual reporting. The results are eye-opening — and nearly every ServiceNow customer is affected.

Read the survey Research · ServiceNow reporting
Case Study

How CBTS Increased Self-Service Portal Adoption with VividCharts

CBTS embedded VividCharts in its customer-facing Service Portal and saw a 120% increase in self-service adoption in the first three months.

120% self-service adoption
Read case study Managed services · ITSM

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