Webinar On-demand December 6, 2023

ITSM Reporting at Scale - A ServiceNow Reporting Workshop

How to scale ITSM reporting in ServiceNow by aligning reports with your business model — real-time, periodic, and ad hoc.

Recording
Full session recordingITSM Reporting at Scale · with Pedro Soto
0:00 /
About this session

This workshop explores how VividCharts optimizes ITSM reporting in ServiceNow. The focus is on aligning reports with the organization's business model so that the right people see the right information at the right time.

The session walks through three key reporting cadences — real-time, periodic, and ad hoc — and how each supports a different reporting need. Along the way it highlights the benefits teams gain at scale: increased efficiency, improved data visibility, and better stakeholder engagement.

What you'll learn
01

How to align reports with your organization's business model so they drive the right decisions.

02

The three reporting cadences — real-time, periodic, and ad hoc — and where each fits.

03

The benefits of scaled ITSM reporting: increased efficiency, improved data visibility, and better stakeholder engagement.

Featured panel
Pedro Soto
Senior Manager
Westbury Analytics
Newsletter

Stay up to date on ServiceNow reporting

We stay on top of all things ServiceNow reporting — new features, webinars, and field-tested tactics. Join the list so you don't have to.

One email a month · unsubscribe anytime.
You're subscribed. Watch your inbox for the next issue.
Get started

See what live reporting could do for your instance

We'd love to show you how to save time and automate operational reporting. Book a personalized demo, or explore our Solutions Hub on your own.