Webinar On-demand August 30, 2023

AOR Build Workshop

Build detailed, automated operational reports inside ServiceNow — organized around Data, Design, and Delivery.

Recording
Full session recordingAutomated Operational Reporting · a VividCharts build workshop
0:00 /
About this session

VividCharts' third webinar installment explores how to develop automated operational reports within ServiceNow. The session teaches practical methods for creating detailed, automated reports that improve data visibility and stakeholder communication while maintaining security through direct platform integration.

The webinar distinguishes operational reporting from analytics — operational reports present what is happening within an organization, whereas analytics seeks to understand why events occur. VividCharts' methodology centers on the Three D's: Data, Design, and Delivery, ensuring stakeholders receive timely, accurate information to support informed decisions.

The session covers three primary report formats — advanced dashboards, automated slide decks, and scaled report generation — each designed to address different operational requirements while reducing manual effort and enhancing data quality.

What you'll learn
01

How operational reporting presents what is happening, while analytics seeks to understand why.

02

The VividCharts methodology centered on the Three D's — Data, Design, and Delivery.

03

Building three report formats: advanced dashboards, automated slide decks, and scaled report generation.

04

Keeping data secure through direct ServiceNow platform integration while reducing manual effort.

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