Co-founder Rob Walsh tackles the most common reporting challenges in ServiceNow — live, hands-on, from data source to finished chart.
Join our comprehensive workshop as Rob Walsh, co-founder of VividCharts, tackles the common reporting challenges teams hit in ServiceNow — choosing the right data source, picking the right chart type, and navigating tricky data structures.
The session is hands-on. We work through live demonstrations of ITSM and SPM report construction, master SLA metrics, and build interactive charts using VividCharts features like conditional coloring, combination charts, and variance analysis. Along the way we cover migration strategies to Platform Analytics and how VividSheets helps with more advanced data handling — so you leave with patterns you can apply to your own instance immediately.
Selecting the right data sources and chart types for ServiceNow reporting.
Live ITSM and SPM report construction, start to finish.
Mastering SLA metrics and incident trend visualization.
Interactive charting with conditional coloring, combination charts, and variance analysis.
Migration pathways to Platform Analytics and using VividSheets for advanced data handling.
We'd love to show you how to save time and automate operational reporting. Book a personalized demo, or explore our Solutions Hub on your own.