Align · Decide · Act

From what happened to what happens next.

Reporting, decisions, and action in one place. In the ServiceNow instance your team runs on.

Your ServiceNow partner to:

Align on what matters

Everyone in the room reads the same numbers the same way.

Build the report once inside your instance. AI helps with the heavy lifting. Deterministic software takes it from there. You stop defending the data and start talking about the work.

Trusted by ServiceNow teams

The job you were actually hired for

You were brought in to deliver the numbers. Now you get to lead with them.

When the reporting runs itself, your time goes back to strategy, and you become the partner leadership counts on.

  1. 01

    Get your month back

    Reporting ships on schedule without you rebuilding it, so your calendar goes to the work only you can do.

  2. 02

    Own the numbers leadership trusts

    The data holds up under scrutiny, so reviews start from the decision instead of debating the figures.

  3. 03

    Turn reviews into decisions

    Every meeting ends with a clear call, and the room moves forward.

  4. 04

    Multiply your team

    Your team scales its impact instead of maxing out, taking on the work that grows the business.

01 Align

Build it once. Then it runs as software.

Slides viewer · decision-ready deck
A VividCharts report open in the Slides viewer: an overall-health indicator, project manager, start and end dates and planned versus actual budget across the top; an executive summary beside a RIDAC count of risks, issues, decisions, actions and changes; a phase timeline from today through go-live; and budget burn-down next to last week's achievements and the activities planned.

You build the template once, or we build it for you. AI does the heavy lifting on the first build, and you verify the data pipes in correctly. From there it runs as a deterministic workflow: the same inputs produce the same report, every cycle, no rebuild required.

  • Build the template once, with AI doing the heavy lifting
  • Verify the data pipes once; the workflow stays deterministic from there
  • We run the infrastructure and piping so every cycle publishes with confidence
Explore the platform

02 Decide

Where the numbers turn into a decision.

From framed data to owned decision to real work, without leaving ServiceNow.

  • Frame the data

    Your VividCharts report and prep are attached to the workspace before anyone joins, so the team debates priorities, not whose numbers are right.

  • Capture the decision

    Convene reads the transcript and surfaces the decisions and action items as a structured, owned record, staged for you to confirm.

  • Get it done

    Accept a staged task and it becomes a native ServiceNow record in the right module, governed by your existing ACLs.

Change advisory board · weekly CAB
A Convene weekly CAB workspace: a queue of fourteen ServiceNow change records up for review, the selected change opened with submitter, implementation window and rollback detail, a link out to the VividCharts report, approve, reject and modify controls, the decisions logged today, and a blackout and freeze calendar.
Explore Convene

03 Act

Our experts, working next to your team.

You know what needs to happen. We bring the hands and the tooling to get it shipped inside your instance.

Talk to an expert
Five members of the VividCharts team standing together at their event booth
  • Reporting built for you

    We can take reporting off your plate entirely. Our experts build the templates, wire the data, and publish every cycle, so the report lands without pulling your team off their own work.

  • Your team, multiplied

    Our people work as an extension of your team, so you move faster and more efficiently than you could alone. AI handles the first pass, and a VividCharts expert verifies every deliverable and signs their name to it before it reaches your leadership.

  • Ongoing partnership

    Beyond reporting, our team is skilled in platform analytics, custom interfaces, and general ServiceNow reporting, and can help wherever your platform work goes next.

Customer story

VividCharts gave us an opportunity to look at everything in ServiceNow as a data element that can be captured, configured and presented in a visually pleasing and branded way.
Christina Williams, PMO Director, IT & ProcurementTeradata

Results from the CDW case study

  • $2.6Msaved annually
  • 20,000hours of manual reporting eliminated
  • 60+visualizations automated

Source: CDW published case study.

Architecture

Runs where your data already lives.

VividCharts installs as a scoped app inside your ServiceNow instance and reads your records in place. There is no warehouse to fill, no connector to maintain, and no sync job to stand up. Nothing routes through a VividCharts cloud.

Unlike BI tools and data lakes, there is no pipeline to build. Those approaches copy your data out to a separate system, then spend weeks on connectors and sync jobs before the first report. VividCharts skips all of it and reads your ServiceNow records where they already are.

  • Installs in your instance
  • No VividCharts-hosted processing
  • ServiceNow Store listed
ServiceNow Elite Build Partner Built on ServiceNow Solution
Your ServiceNow instance
Your ServiceNow records Incident · Change · Project · Demand: anything you report on
VividCharts Installed as a scoped app. Reads those records in place and renders the report in-platform, with no VividCharts-hosted processing.
The people who read it Viewer, decks and Convene: in the app, each under your existing ACLs. A shared link is link-based access.

Nothing routes through a VividCharts cloud

Align. Decide. Act.

Show us the report you dread building. We'll show you what your team gets back.