VividCharts

VividCharts gave us an opportunity to look at everything in ServiceNow as a data element that can be captured, configured and presented in a visually pleasing and branded way.

Christina Williams

PMO Director - Information Technology & Procurement

Data Integrity

97% of ServiceNow customers are pulling data out of the platform

This creates 1,000s of wasted resource hours manually manipulating data in external platforms or utilizing internal BI developers to create complex code that needs to be updated each time a change is requested.

The solution

Get the most out of your ServiceNow investment with VividCharts

1 — User satisfaction

Increase your ServiceNow user adoption

When you incentivize users to seek and build their reporting in ServiceNow, you will inherently increase your user satisfaction and adoption of the platform.

By implementing AOR and fully leveraging the power of your ServiceNow data, you make it unnecessary for users to spend time in another platform.

2 — Availability

Data transparency for all stakeholders

When your operational reports are always live and on-demand, you remove middle men from the value chain of your data operations architecture.

This freedom of information will allow the organization to easily assess KPIs and operational metrics, accelerating decision-making at all levels of the business.

3 — Adaptability

Enable agile strategic planning

The traditional annual planning model is no longer desirable or recommended.

If you wait until your fiscal year ends to pivot based on findings from stale, cumbersome operational reporting, you will be left behind by your competitors.

Old ways of ServiceNow reporting

Export data to PowerBI and Tableau

Manually Manipulate data in Excel and Powerpoint

Build and maintain complex integrations

Detracts from platform adoption

The new way of ServiceNow reporting

Bring innovation to ServiceNow with VividCharts’ In-Platform AOR

Works natively within ServiceNow

Create slide decks with live data in-platform

No external integrations required

Automated dashboards and reports

Incentivizes ServiceNow platform adoption

Works natively within ServiceNow

Create slide decks with live data in-platform

No external integrations required

Automated dashboards and reports

Incentivizes ServiceNow platform adoption

VividCharts

SPM Suite

Designed for PMOs leveraging ServiceNow. Automate status reporting, demand review reporting and more!

Learn more

VividCharts

ITSM Suite

Designed for IT operations organizations leveraging ServiceNow. Automate incident, problem and change reporting.

Learn more

VividCharts

MSP Suite

Designed for MSPs leveraging ServiceNow. Automate QBRs and scale your client base.

Learn more

We turn customers into raving fans

With 5 stars on the ServiceNow store, this is how our users describe us:

Easy to use

Professional

Responsive

Amazing

Engaging

Rapidly improving

Accommodating

Friendly

Wonderful

Robust

Passionate

Andrew Strakis

Chrous Global Ltd.

The onboarding process has been easy. Good communication and engagement to help us get up and running. The product produces professional looking reports when you get to grips with it.

There have been regular releases with enhancements and bug fixes, good to see the team regularly improving the experience.

Glossary

What is Automated Operational Reporting?

Automated Operational Reporting

Show what’s happening or has happened
Organize & present data in a way that’s easy to consume
Track business data at periodic intervals
End product is pushed to users for consumption

Analytics Tools

Allow you to question, interpret & explore
Explain why something might be happenin
Gather insights for data enabled decision-making
End users pull data to answer questions

Unleash the power of agile ServiceNow reporting!

We'd love to show you how you can save time and automate your operational reporting. Schedule a time for a personalized demo or check out our VividHub to explore on your own!

Book a demo Explore on your own

Turn your ServiceNow data into live, actionable slide decks in minutes.

97% of ServiceNow customers are pulling data out of the platform