The challenge
One of the largest financial institutions in the U.S. was running its compliance reporting by hand — a slow, error-prone process with limited visibility across the enterprise.
- Manual compliance reporting that was easy to get wrong
- Limited visibility into governance data across the organization
- Insights that couldn't reach the people who needed them
The solution
VividCharts automation was implemented to streamline the institution's compliance reporting workflows and broaden how those insights were distributed — all inside ServiceNow.
- Automated the compliance reporting workflow end to end
- Enabled real-time reporting on live ServiceNow data
- Scaled distribution so insights reached thousands of employees
The results
Automation strengthened IT governance and advanced the institution's broader digital transformation strategy.
- Manual work reduced by more than 50%
- Error-prone manual processes eliminated
- Real-time reporting capabilities established
- Insights distributed at scale to thousands of employees
- Faster, more accurate, better-informed decision-making