Performance Analytics vs Platform Analytics
Performance Analytics is ServiceNow's analytics capability for collecting indicator scores over time and analyzing what is driving a trend. Platform Analytics is the newer, unified analytics experience in ServiceNow that those capabilities now live inside, alongside reporting and dashboards. One is the capability, the other is the experience it is delivered through.
The practical question for most teams is not which name to use, it is what changes for the people who build and read reports. A move to the Platform Analytics experience can break existing reporting workflows if it is handled as a surprise rather than a migration, and both groups need preparing: the people who build reports and the people who consume them.
What does not change is the gap at the end of the process. Whichever analytics experience you are on, the steering committee deck still has to get built, and the audience still is not logging into ServiceNow to read a dashboard.