Brief the executives on a major incident in minutes — not after the war room clears
The Major Incident Executive Report is a ready-to-run ReportFlow that turns your live ServiceNow major-incident record into a calm, board-ready briefing — impact, timeline, status and next steps — current to the minute.
When a P1 hits, the report becomes another fire to fight
During a major incident, leadership wants answers now — and someone gets pulled off the bridge to hand-build a status slide that's stale before it's sent.
Copy-pasting timelines into email, re-keying impact numbers, and version-chasing the latest update steals attention from the people resolving the incident. Worse, every executive gets a slightly different story. The Major Incident Executive Report assembles the impact summary, response timeline and current status straight from the live ServiceNow record, so the people on the bridge stay on the bridge and leadership always sees the same, current picture.
Everything your report needs — automated
Impact summary at a glance
Affected services, users and business impact roll up from the major-incident record into a single executive-grade summary.
Live response timeline
Detection, escalation, key actions and milestones build automatically from the activity stream — no manual reconstruction.
Status that updates itself
Current state, owner and next checkpoint stay current to the minute, so every refresh reflects the live bridge.
Post-incident, same report
When the incident closes, the same ReportFlow becomes your post-incident review — timeline, impact and resolution already captured.
One link for all of leadership
Share a single live link instead of forwarding slides; every executive opens the same current view.
Board-ready exports
Export a polished PDF or PPT for the record — formatted, consistent, and ready to file.
From reporting chore to running advantage
Keep responders responding
Nobody leaves the bridge to build a slide — the briefing assembles itself from the record they're already updating.
One story, calmly told
Every stakeholder sees the same live impact and status, so the comms stay consistent under pressure.
Audit trail you didn't have to assemble
The timeline and resolution are captured as they happen, ready for the post-incident review and any compliance ask.
A real Major Incident Executive Report, running on live data
Open a live ServiceNow instance and walk a fully-built Major Incident Executive Report — the same one your team would publish. No slides to assemble, nothing to install.
Engineers stay on resolution instead of writing exec updates — leadership watches one live report through the incident.
Explore related ReportFlows & resources
See it on your own data
Spin up a live instance to explore the Major Incident Executive Report ReportFlow yourself, or book a walkthrough with our team.
- Walk a fully-built Major Incident Executive Report on live data
- See how it maps to your ServiceNow tables
- Get your reporting questions answered, no pressure
Start with a live instance
We'll send a private ServiceNow instance with this report, ready to explore — no install, no sales call.
or book a demo instead →No install · runs inside ServiceNow · your data never leaves your instance