Privacy Policy

Effective as of April 23, 2025

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VividCharts values your privacy and is committed to protecting your personal information. The following Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We may collect information that you voluntarily provide when you fill out a form or register for an account on our website. This may include information such as your name, email address, company name, or phone number.

You can visit and browse our site anonymously.

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How We Use Your Information

We use the information we collect to: 

• Personalize your experience on our site.
• Improve our website and services based on your feedback.
• Provide customer support, respond to your inquiries, and deliver requested services.
• Send marketing communications and emails, which may include company news, updates, or relevant product or service information.

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Sharing Your Information

We do not sell, trade, or transfer your personal information to outside parties. This does not include trusted third parties who help us operate our website, conduct business, or deliver services.

We may also disclose your information to law enforcement or government agencies if required by law.

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How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal data and prevent unauthorized access, misuse or disclosure.

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Your Rights and Choices

You may, at any time:

• Request access, correction, or deletion of your data by contacting us directly.
• Disable cookies through your browser settings.
• Opt out of marketing emails.

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Cookies

We may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site, remember preferences and optimize performance, and gather data about traffic and usage patterns.

We may work with third-party service providers to help us understand user behavior. These partners are only permitted to use data on our behalf and may not share or use it for other purposes.

You can manage cookie preferences in your browser settings. 

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Third-Party Links

Our website may contain links to third-party sites or services. They are not governed by our privacy policy. We encourage you to review the privacy practices of third-party websites before providing personal information.

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Children’s Online Privacy Protection Act Compliance (COPPA)

We do not knowingly collect personal information from children under the age of 13, in accordance with the Children’s Online Privacy Protection Act (COPPA). Our website, products, and services are intended for individuals who are at least 13 years of age. If we become aware that we have inadvertently received personal data from a child under 13, we will take steps to delete this information promptly.

If you are under the age of 18, you may use the site only with the involvement and consent of a parent or legal guardian.

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Online Privacy Policy Only

This online privacy policy only applies to information collected via our website, not information collected offline.

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Contact Us

If you have any questions about this policy, contact us at:

VividCharts Inc.

support@vividcharts.com

427 S. Mill Street

Lexington, KY 40508

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