Currently, non-platform users rely on push reporting external to ServiceNow, with reporting only available during cadence meetings and slowing down the decision-making due to data bottlenecks.
Eliminate resource hours wasted completing reports manually external to ServiceNow.
Data is available to all stakeholders at any time, facilitating decision-making outside of regular update meetings.
Templated status reporting that is always available, automated, live.
A reporting platform integrated with ServiceNow that is intuitive to use.
A cost-effective solution to scale reporting accessibility.
Aggregating program and portfolio data in ServiceNow is cumbersome. Roadmap reporting is manual, static, and external to ServiceNow. Live data is only available daily to ServiceNow users.
Stakeholders can easily see where resources are needed across portfolio
Build consensus on roadmap and prioritized programs with live data
Program summary views that are tailored to the information your stakeholders want to see
Accessible reporting that doesn't require advanced understanding of ServiceNow
Prepping for scheduled project steering committee meetings is a herculean effort. Manual data manipulation and deck creation takes PMO resources away from managing important project work.
Program & Portfolio Managers can spend more time ensuring good outcomes for PMO work
Program & Portfolio health can be assessed in between steering committee meetings without manual aggregation of data
Steering committee deck templates that can be built once and then accessed with live data indefinitely
Automatic aggregation of data that is already in ServiceNow
Demand reporting is separate from other PMO work, creating a disconnect in prioritization discussions. Demand data is hard to access in ServiceNow for users who don’t navigate the platform daily.
A more efficient demand execution workflow
Transparent and easy-to-understand demand progress reporting that is always-live
Better communication with all stakeholders
A ServiceNow reporting platform that will aggregate live data across demand and portfolio needs
A clear summary view of demand work prioritized to be executed
What is Automated Operational Reporting?
Operational reports are key to understanding how different areas of the business are performing against set KPIs. For stakeholders who don’t live in ServiceNow, they are reliant on a person (or persons) to extract data and manipulate it into a digestible format, typically on a cadence of once a month. It is essentially a very cumbersome game of telephone.
If that doesn’t sound very efficient to you, we 100% agree.
When you automate your ServiceNow operational reporting by utilizing a tool in-platform, your reports will always be live and on-demand. Build your report templates once and then scale by applying that template to as many records as you want.
Even non-technical users will be able to access live ServiceNow data, formatted to be easily digested and actionable. No more waiting for the monthly report-out to review data that is already stale!
We'd love to show you how you can save time and automate your operational reporting. Schedule a time for a personalized demo or check out our VividHub to explore on your own!