Create more time to enable results oriented work!Book a demo
You spend the time, resources and investment to stand up an instance, train users, integrate your critical workflows and then go live.
Customers (especially enterprises with large data sets and user bases) realize post go-live that ServiceNow’s out-of-the-box reporting can’t accomplish what their tried and true operational reporting platforms do - full aesthetic control, expansive chart libraries and the ability to create easy-to-digest slide decks.
Who is taking data from ServiceNow and copying/pasting into Excel, PowerPoint and other tools? Likely your highly trained and extremely valuable ServiceNow admins, developers and project managers.
Shouldn’t they be driving results for the business instead of spending their precious time wrangling data?
What is Automated Operational Reporting?
Operational reports are key to understanding how different areas of the business are performing against set KPIs. For stakeholders who don’t live in ServiceNow, they are reliant on a person (or persons) to extract data and manipulate it into a digestible format, typically on a cadence of once a month. It is essentially a very cumbersome game of telephone.
If that doesn’t sound very efficient to you, we 100% agree.
When you automate your ServiceNow operational reporting by utilizing a tool in-platform, your reports will always be live and on-demand. Build your report templates once and then scale by applying that template to as many records as you want.
Even non-technical users will be able to access live ServiceNow data, formatted to be easily digested and actionable. No more waiting for the monthly report-out to review data that is already stale!
We'd love to show you how you can save time and automate your operational reporting. Schedule a time for a personalized demo or check out our VividHub to explore on your own!