Platform Automate
Automate · Data

Automate ServiceNow reporting — current numbers, delivered, without you touching them.

Schedule refreshes and distribution once. Stakeholders get always-current reports on their cadence — the monthly manual grind disappears.

SLA performance Live Refreshed 2 min ago
Bound source · incident
priority
resolved_at
made_sla
calc · within_sla
Rendered chart
Within SLA by priority
P1
P2
P3
P4

Scheduled refresh

Set a cadence and reports update themselves.

Proof: refresh jobs run inside ServiceNow against live data — no manual rerun, no export step.

Automated distribution

The right reports reach the right people on schedule.

Proof: distribution lists and cadence are configured once; delivery is hands-off after that.

Always-current data

Recipients never see a stale snapshot.

Proof: numbers are pulled from your instance at send time, so every delivery reflects live data.

01Always live

Bound to your data, refreshed on open

Point any element at a ServiceNow table and it stays connected. Open a report and it's current — every chart traces straight back to the record, with no extract, no refresh ritual, no drift.

  • Any table — incident, task, project, or your custom apps.
  • Calculated columns for the KPIs that don't exist as fields yet.
  • Filters & scoping so one view answers many questions.
incident · live
priority
state
calc · resolution_rate
Auto-refreshed on open
02Data-mapping at scale

One template becomes thousands of tailored reports

Advanced data-mapping translates a single design into a standardized report for every team, region and leader — accurate, consistent, and effortless to maintain. Change the template once; every mapped report updates.

  • Standardized — every audience gets the same trusted layout.
  • One source of truth — edit the template, not a thousand copies.
  • Scales painlessly — from one report to thousands of users.
One template → many reports
Template
SLA review
3 charts · 2 KPIs
Region A98%
Region B94%
Region C91%
03VividSheets

A spreadsheet for the KPIs ServiceNow can't compute

VividSheets brings a familiar spreadsheet interface inside ServiceNow. Build complex calculations, even write results back to records — then feed the output straight into a chart.

  • Formulas & calculations on live platform data.
  • Write-back to records — not just read-only reporting.
  • Feeds charts directly — a KPI becomes a visual in one step.
VividSheets · sla_rollup
Team
Tickets
Within SLA
1
Network
412
96%
2
Endpoint
388
93%
3
Access
276
98%
4
Apps
208
90%
Get started

Automate the report you rebuild every cycle

Bring the deck you assemble by hand today — we'll map it to live data and make it refresh itself.