All Solutions ITSM CSM SPM

Showcase customer value with CSM ReportFlows

Simplify MBR and QBR reporting with automated, client-ready decks pulled directly from ServiceNow. VividCharts’ CSM ReportFlows lets your team focus on delivering exceptional service, not formatting slides and chasing down data.

Take A Closer Look

Customer Service Management

Automated MBR / QBR

Turn customer data into proof of impact—without the hands-on effort.

Automate CSM reporting directly in ServiceNow

Prioritize Key Tasks

SDMs focus on renewals and sales, not report creation.

Build Trust With Transparency

Use real-time data, not outdated reports.

Ensure Consistency

Deliver a seamless experience with uniform templates.

Speed Up Reviews

Get MBRs ready fast, no last-minute scrambling.