Showcase customer value with CSM ReportFlows

Simplify MBR and QBR reporting with automated, client-ready decks pulled directly from ServiceNow. VividCharts’ CSM ReportFlows lets your team focus on delivering exceptional service, not formatting slides and chasing down data.

By ServiceNow Product

Strategic Portfolio Management

IT Service Management

IT Asset Management

Workplace Service Delivery

Customer Service Management

Automated MBR / QBR

Turn customer data into proof of impact—without the hands-on effort.

Automate CSM reporting directly in ServiceNow

Prioritize Key Tasks

SDMs focus on renewals and sales, not report creation.

Build Trust With Transparency

Use real-time data, not outdated reports.

Ensure Consistency

Deliver a seamless experience with uniform templates.

Speed Up Reviews

Get MBRs ready fast, no last-minute scrambling.