Our Services | VividCharts

All ServiceNow reporting, all the time.

Less time figuring out what to do and how to do it. More time doing.

Report Implementation

When you have a complex reporting workflow leveraging ServiceNow data, we're here to help you automate it. Whether you're trying to get your team out of manually building presentations in PowerPoint or trying to bring a report from PowerBI back into ServiceNow, you need some extra help.

Our team lives reporting with ServiceNow data every single day. Get the report built right and save time with our experience.
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End-to-End Setup

From requirements gathering to end user enablement and everything in-between, we will get you where you need to be.

Use Case Automation

Save time and increase accuracy by automating critical reports that previously required manual assembly.

Expertise

Reporting is the 20th item on your list of responsibilities. Reporting is THE job description at VividCharts.

Reporting-as-a-Service

VividCharts is the home to the experts ofServiceNow data and reporting. Through years of focus dedicated entirely to the challenges ServiceNow customers face when attempting to deliver impactful insights to their business, we have crafted a unique skillset.

By popular demand, we are now allowing our customers to tap into this skillset in a more meaningful way. Reporting-as-a-Service (RaaS) gives your team the competencies you need with the flexibility you need.

RaaS Packages

Advise

We will drive the ServiceNow reporting strategy for you so your team can stay focused on delivering great experiences.

Maintain

We will handle upgrades, testing, and environments for your VividCharts products to lighten the items that need your attention.

Expand

Embed our team as your experts for building and configuring your VividCharts reports.

Run

Embed our team as your reporting experts for all ServiceNow reporting, including Performance Analytics and Platform Analytics.

Reporting Audit

Our reporting audit is a fixed-rate engagement where we inspect your reporting model and environment. This is a 40+ point inspection of both quantitative and qualitative items to help you understand the scope of your environment along with the maturity of your operating model. At the end of the engagement, you will be presented with both short-term and long-term opportunities for improvement.

This offering has become increasingly popular as organizations prepare to migrate to ServiceNow's Platform Analytics. You need to understand the volume of reports and dashboards you will be responsible for migrating.
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Comprehensive Environment Review:

Understand the scope of your current reports, dashboards, and reporting workflows.

Data Strategy & Cleanup:

Identify which reports to keep, retire, or consolidate, ensuring efficient data usage and accurate reporting.

Migration Preparation:

Receive expert recommendations on setting up reporting SOPs, aligning reporting standards, and preparing for Platform Analytics.

We turn customers into raving fans

With 5 stars on the ServiceNow store, this is how our users describe us:

Easy to use

Professional

Responsive

Amazing

Engaging

Rapidly improving

Accommodating

Friendly

Wonderful

Robust

Passionate

Andrew Strakis

Chrous Global Ltd.

The onboarding process has been easy. Good communication and engagement to help us get up and running. The product produces professional looking reports when you get to grips with it.

There have been regular releases with enhancements and bug fixes, good to see the team regularly improving the experience.

Christina Williams

PMO Director - Information Technology & Procurement

Teradata

VividCharts gave us an opportunity to look at everything in ServiceNow as a data element that can be captured, configured and presented in a visually pleasing and branded way.