Workplace Service Delivery

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Building Utilization Report

Stop guessing about your real estate investments.

Problem

Your leadership team is making million-dollar real estate decisions based on gut feeling and scattered spreadsheets. Buildings sit half empty while lease renewals loom. Finance wants to cut costs, but nobody can say with confidence which spaces are actually underutilized.

Meanwhile, your team is buried in manual reporting, pulling data from multiple systems just to answer questions about building ROI.

Features

  • Executive ready building utilization reports that pull live data directly from ServiceNow Workplace Service Delivery, with no manual work required.
  • Trend analysis over time that shows seasonal patterns, long-term utilization shifts, and the real impact of hybrid work policies.
  • Peak vs. average utilization metrics that reveal when buildings are actually full versus how much capacity you're paying for every day.
  • Flexible export options for board presentations, CFO reviews, and strategic planning sessions, as you share insights with stakeholders in PPT, PDF, or email.

Benefits

  • Strategic transparency: Leadership sees the full software portfolio picture without asking IT to compile reports manually.
  • Proactive compliance: Catch licensing gaps before audits, not during them. With this report and ServiceNow you will eliminate surprise findings.
  • Budget optimization: Identify over-licensed products and reallocate spend to where it matters, turning SAM from a cost center into a value driver.
  • Stakeholder alignment: Finance, procurement, and IT work from the same live data. No more conflicting spreadsheets or siloed information.

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