In 2024, UW Health launched a "back to out-of-the-box" initiative to enhance ServiceNow SPM functionality and improve data quality for informed decision-making. Partnering with VividCharts, they standardized executive reporting across portfolio, program, project, and demand areas. The result: real-time insights for executives, 100+ hours saved monthly on manual report generation, and better data adoption. Discover how this approach transformed their reporting and drove organizational success.
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