Front Line Support Management Hub

One central hub for leadership to view real-time and historical performance metrics for all front line support teams.

Advantages

  • Single source of truth for management to view real-time and historical performance
  • Improved user experience with portal based ‘Hub’. 
  • Accessible to both roled and unroled users. 
  • Eliminate ad-hoc reporting requests. 
  • Watch Intuit present the Front Line Hub here. 

What You’ll Need 

  • ServiceNow ITSM 
  • VividCharts Base Platform 
  • Key metrics defined 
  • Assistance building and styling the dashboards
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