Standardize & scale your client QBRs.

Introducing the new ServiceNow MSP Hub reporting app from VividCharts - give your business partners the reporting experience they deserve, each and every time.


Standardize QBR templates, creating a consistent experience for your clients.


Automate report generation, always on-demand and ready to share.


Filter by company when creating summaries and reports in ServiceNow.

Give your customer success team a ServiceNow reporting playbook for client business reviews.

We get it, you have a lot of managed services clients! And when time is tight, you have to prioritize ServiceNow reporting for those big, strategic customers. 

But what if you could automate a format for your ServiceNow business reports and scale those reports to accommodate all of your customers?

VividCharts is the go-to data visualization tool for MSP companies leveraging ServiceNow. Our Data Engagement Platform sits on top of your ServiceNow instance and gives you curated views of your data live, on-demand. 

Our new MSP Hub allows you to build summaries and reports that are filtered by company to effortlessly create business reports for all your clients. Varying reporting cadences are easy to navigate when all your QBRs can be instantly generated at a moment’s notice. 

Set the standard format for your client reporting and then replicate it at scale - ensuring that clients get the same reporting experience no matter who their account manager is!

What makes VividCharts unique is that we keep your data where you want it - in ServiceNow - while enabling status updates in a digestible format. Stakeholders inside and outside the organization will love the convenience, clarity and standardization of a VividCharts QBR!

While your data is always live, you can easily export your reports to PowerPoint or PDF for seamless distribution with the click of a button.

“We were spending upwards of 10-20 hours per business review which meant we didn’t have enough time to scale and provide those reviews to all customers. It was challenging to get the data we wanted out of ServiceNow. We estimate that VividCharts will provide a 90% reduction in the amount of time needed to build business reviews and we’re aiming to deliver 10x the number of business reports annually than before implementation.”

Customer Experience Specialist
Technology Provider

“VividCharts gave us an opportunity to build a comprehensive status report and to look at everything in ServiceNow as a data element that can be captured, configured and presented in a visually pleasing and branded way for Teradata.”

Christina Williams
PMO Director - Information Technology & Procurement

"VividCharts is allowing us to publish beautiful real-time dashboards and presentations in ServiceNow. This is saving us significant energy extracting the data just to make it pretty for executive presentations while at the same time allowing us to have up to date information whenever it is requested."

ServiceNow Development Lead
Major US Airline

"The interface is amazing and the support is top notch. The support site is clear and easy to understand."

ServiceNow Services Partner

Core features that ship with MSP Hub

It's not just a couple of pre-built dashboards. It's the solution that automates your entire reporting workflow.

Screenshot of VividCharts Project Status Hub Summary in ServiceNow


Summaries allow you to deliver curated and dynamic sets of records that are tied to dashboard views for the individual business reports.

Want to deliver a list of business reports for active customers, but then drill down into a dashboard in ServiceNow for a specific report? You can easily do that here.

Final Delivery

Curate the list of  business reports each stakeholder  sees. You can even select and package up specific reports on the fly.

Deliver these sets of business reports directly in your ServiceNow instance or export them all with a single click to PDF or PowerPoint.

Screenshot of VividCharts exporting a ServiceNow in-platform project status report to PowerPoint or PDF
Screenshot of the VividCharts freeform editor similar to PowerPoint in ServiceNow